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Knowledge Base Topics

Search the Flycell Knowledge Base or choose a topic below to get started.


Billing / Subscriptions
Products / Services
Downloading
Compatibility

Billing / Subscriptions

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Products / Services

1. Can I transfer my Flycell downloads to another wireless device?

2. What are Text Alerts?

3. Can I hear a ringtone before I buy it?

4. What's the difference between a mono tone, a poly tone, and a Real Tone?

5. How do I find a specific product?

6. What is a theme?

7. I forgot my password.

8. Can I transfer my Flycell downloads to another wireless device?

9. Can I buy a ClubPack for someone else?

10. Can I request something?

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Downloading

1. Will my downloads expire?

2. Is there a charge to download from Flycell?

3. The download worked, but I can't find it on my phone.

4. How do I download something from the Web site?

5. How do I download something using my phone?

6. I didn't get a text message with the download link.

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Compatibility

1. I don't know my phone model name or number.

2. What products will work on my phone?

3. My phone model isn't on your list.

4. Does my phone need to support wireless Internet?

5. Which carriers does Flycell support?

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Glossary Term of the Day

D-pad

The directional pad on your phone, normally located above the number pad.



Flycell services are available for Verizon Wireless, AT&T, T-Mobile, Alltel and Cellular One users